Do you ship to outside the UK?
Unfortunately at this point in time, I only ship domestically within the UK. Please do follow me on Instagram to stay updated on future shop announcements!
How often do you ship, and what carrier do you use?
I ship twice a week, usually on Tuesdays and Fridays! All my items are shipped via Royal Mail 48hr tracked. If you need an order shipped at a specific date, please do get in touch with me before making your order.
What is your return policy?
I do accept returns as long as the item is in its original, unused condition, and is within 14 days of the item being marked as delivered. The customer is responsible for shipping the item back to me and once I have received the returned item, I will initiate the refund process for the cost of the item, sans original shipping cost.
Can I pick up my order instead of having it shipped?
Usually no, however if I'll be tabling at a market in person close to the time when you wish to make an order, feel free to drop me an email or DM on Instagram and we can discuss potentially picking up your order from me at the market event!
Have more questions? Please use the contact form to get in touch!